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Conduct & Culture

The road to financial conduct failure is paved with good intentions. Success demands that business intent is aligned with the latest conduct insights ― to ensure integrity.

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16 results

Conduct & Culture

FCA charts ‘middle courseʼ in pleadings before UK Supreme Court

The Financial Conduct Authority (FCA) proposed a middle route between the “two extremes” of treating all motor brokers as fiduciaries...
By Lindsey Rogerson 7th April 2025
FCA charts ‘middle courseʼ in pleadings before UK Supreme Court

Conduct & Culture

Supreme Court hears opposing views of role of broker in motor finance

Car dealers selling finance to customers purchasing a vehicle were either the linchpin in the process determining the price and...
By Lindsey Rogerson 3rd April 2025
Supreme Court hears opposing views of role of broker in motor finance

Conduct & Culture

Appeal Court went ‘too farʼ in motor finance judgment, FCA tells Supreme Court

The UK Financial Conduct Authority (FCA) said the Court of Appeal went “too far” in its October 2024 decision that...
By Lindsey Rogerson 1st April 2025
Appeal Court went ‘too farʼ in motor finance judgment, FCA tells Supreme Court

UK Regulation

UK regulators and fintechs seek to reset relationships to deliver growth

The UKʼs payments regulators and fintech firms are looking to reset their relationship to create pro-innovation regulations that deliver market...
By Niece Prayoonrat 1st April 2025
UK regulators and fintechs seek to reset relationships to deliver growth

Conduct & Culture

Experts weigh in on HSBC’s new head of culture

HSBC has created a new role of group customer and culture director to help embed its customersʼ voice at the...
By Lindsey Rogerson 20th March 2025
Experts weigh in on HSBC’s new head of culture

Conduct & Culture

EU regulators accelerate DEI; US firms shift approach, UK halts work

European Union financial services regulators are seeking to accelerate their diversity, equity and inclusion (DEI) initiatives, just as companies in...
By Rachel Wolcott 12th March 2025
EU regulators accelerate DEI; US firms shift approach, UK halts work

Compliance

FCA prepares for industry-wide motor finance redress scheme, cuts out claims firms

The UK Financial Conduct Authority (FCA) looks likely to impose an industry-wide redress scheme for mis-sold car finance, as this...
By Lindsey Rogerson 11th March 2025
FCA prepares for industry-wide motor finance redress scheme, cuts out claims firms

Conduct & Culture

Compliance allegations top FCA whistleblowing reports for 2024

Compliance issues topped the Financial Conduct Authority’s (FCA) whistleblowing data for the fourth quarter of 2024, published yesterday. Almost 21%...
By Lindsey Rogerson 5th March 2025
Compliance allegations top FCA whistleblowing reports for 2024