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Retail

Timely and trusted insight around the regulation of retail financial services ― to ensure that products and services are accessible, equitable and prevent the exploitation of vulnerable consumers.

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20 results

Americas

Anxiety mounts over DOGE’s rapid introduction of AI at regulatory agencies

As experts at a US Securities and Exchange Commission (SEC) conference on artificial intelligence (AI) convened in late March to...
By Richard Satran 10th April 2025
Anxiety mounts over DOGE’s rapid introduction of AI at regulatory agencies

Digital Assets

Preparing for the rise of super wallets

The financial services industry is readying to embrace the advent of ‘super wallets’, which extend mobile payment services beyond being...
By Elizabeth Lumley 8th April 2025
Preparing for the rise of super wallets

Conduct & Culture

FCA charts ‘middle courseʼ in pleadings before UK Supreme Court

The Financial Conduct Authority (FCA) proposed a middle route between the “two extremes” of treating all motor brokers as fiduciaries...
By Lindsey Rogerson 7th April 2025
FCA charts ‘middle courseʼ in pleadings before UK Supreme Court

Financial Crime

Zelle mentions on Facebook ads ‘correlatedʼ to scams, Meta says  

Advertisements and messages on Facebook’s Marketplace mentioning money transfer service Zelle are correlated to scam activities, according to Meta, the...
By Rachel Wolcott 31st March 2025
Zelle mentions on Facebook ads ‘correlatedʼ to scams, Meta says  

Conduct & Culture

Experts weigh in on HSBC’s new head of culture

HSBC has created a new role of group customer and culture director to help embed its customersʼ voice at the...
By Lindsey Rogerson 20th March 2025
Experts weigh in on HSBC’s new head of culture

Banking Compliance

BIS report: Credit information regulations are key for SME lenders

Credit information regulations are key to accessible and affordable loans for small and medium-sized enterprises (SMEs), according to a report...
By Niece Prayoonrat 17th March 2025
BIS report: Credit information regulations are key for SME lenders

UK Regulation

RPC members warn prudential regulation should not be watered down in quest for growth

Two members of the Bank of England’s Regulatory Policy Committee (RPC) have warned lawmakers that prudential regulations should not be...
By Lindsey Rogerson 14th March 2025
RPC members warn prudential regulation should not be watered down in quest for growth

Compliance

FCA prepares for industry-wide motor finance redress scheme, cuts out claims firms

The UK Financial Conduct Authority (FCA) looks likely to impose an industry-wide redress scheme for mis-sold car finance, as this...
By Lindsey Rogerson 11th March 2025
FCA prepares for industry-wide motor finance redress scheme, cuts out claims firms